Customer Care-Service and training
Your customers are the life blood of your business and they need to be treated well; from training your staff, to directly servicing your customers, we have the tools to help you.
CRM Software
Most small business owners don’t know it, but having a customer relationship management system can add hours per week back to your life. It will streamline you operations and allow you to get more and better jobs.
We don’t make the software, but we will help you choose the right one and get it set up just for you.
Don’t use excel anymore, get the right tools for the job.
Beyond setting it up, our experts will train your staff to use it correctly and can even help manage it.
https://www.youtube.com/watch?v=hnEQq7kNFWo
Sales Training
Very few businesses started with the goal of being an expert salesmen; those who did probably don’t need this service. Most of us are experts in a field and are trying to get that product or service out to the world but struggle with closing deals.
Well, we have been there and done that. We know that value of professional sales people who are well trained and we can get your staff there as well.
Start closing deals, negotiate like a pro, and develop happy customers.
Sales are the absolute top line of nearly any business but are often neglected. Our personalized training programs and industry leading experts will bring your sales team right to the top.
Contract Sales Services
Don’t have sales staff yet? No problem. We can set up a “contract sales service” with our professional sales personnel. After we refine your sales funnel, we will look through our sales people to see who is a good fit for your service. Normally these contracts are commission only, so you pay only when you get results.
Every situation is different so keep in touch with us and let us know how we can help you.
We can get you back to what you do best.
Admin. Assistant
Have you ever been at a critical point on a job when a critical customer calls you? What do you do, pause the job or let the customer down?
How about neither. Set up your calling to forward off to an administrative assistant. Can’t afford that? We get it. That’s why we share one assistant between multiple companies (most of our partners don’t get enough calls to keep one person busy).
Don’t worry, your assistant is not off-shore, they work right here beside us in Edmonton.
https://www.youtube.com/watch?v=1NsQHpipwxU
Customer Collections
Most small business owners rank collecting bills as their least favorite activity. . . especially when customers aren’t paying like they should.
While we are NOT a collection agency, we can do our best to collect from your customers so that you don’t have to worry about it. Collections are primarily driven by our administrative assistant and sales teams.
